Smartsoft has pioneered Remote SAP Basis Support using a combination of experienced consultants located offsite and offshore. The following are some of our clients for Remote Basis Support service.
- A large Trucking Services company
- A City Government
- A County Government
- A Manufacturing company
- A Trading company
These companies / agencies have handed over their complete responsibility of all their SAP systems to Smartsoft. Smartsoft monitors and manages their SAP landscape providing 24/7 support for issue resolution, proactively plans application maintenance such as patching, OS/ DB migrations, SAP upgrades, system copies / refreshes, new installations, data centre changes, etc. The contracts are always extended year after year demonstrating clients complete satisfaction and trust in our services.