March 8, 2018

Remote Basis Support: Services

Smartsoft has pioneered Remote SAP Basis Support using a combination of experienced consultants located offsite and offshore. The following are some of our clients for Remote Basis Support service.

  •   A large Trucking Services company
  •   A City Government
  •   A County Government
  •   A Manufacturing company
  •   A Trading company

These companies / agencies have handed over their complete responsibility of all their SAP systems to Smartsoft. Smartsoft monitors and manages their SAP landscape providing 24/7 support for issue resolution, proactively plans application maintenance such as patching, OS/ DB migrations, SAP upgrades, system copies / refreshes, new installations, data centre changes, etc. The contracts are always extended year after year demonstrating clients complete satisfaction and trust in our services.