Smart Customer Sentiment Analytics

Solution Description:

Analytics beyond analytics with Big data platform and algorithms for customer sentiment details and more

Benefits:
  • Learn good, bad and common feeds from social posts and reviews
  • Benchmark performance against competitors.
  • Understand the motivations behind sentiment/s.
  • Quantify perceptions about the company services, brand, products, marketing campaigns and more.

Architecture

Customer Sentiment Dashboard: Easy visuals social network inputs , predictions & more…